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In the course of my research on insight, my team and I compiled a group of 50 self-awareness unicorns: people we found who were rated high in self-awareness (both by themselves and by others) but who had started out with only low to moderate self-awareness. When we looked at their speech patterns, our unicorns reported asking what often and why rarely. In fact, when we analyzed the transcripts of our interviews, the word why appeared less than 150 times, but the word what appeared more than 1,000 times. One unicorn, a 42-year-old mother who had walked away from a career as a lawyer when she finally realized that there was no joy for her in that path, explained it this way: “If you ask why, [I think] you’re putting yourself into a victim mentality …. When I feel anything other than peace, I say ‘What’s going on?’; ‘What am I feeling?’; ‘What is the dialogue inside my head?’; ‘What’s another way to see this situation?’ or ‘What can I do to respond better?’”
“Why” questions trap us in our past; “what” questions help us create a better future.
So when it comes to developing internal self-awareness, I like to use a simple tool that I call What Not Why. Why questions can draw us to our limitations; what questions help us see our potential. Why questions stir up negative emotions; what questions keep us curious. Why questions trap us in our past; what questions help us create a better future. In addition to helping us gain insight, asking what instead of why can be used to help us better understand and manage our emotions. Let’s say you’re in a terrible mood after work one day. Asking “Why do I feel this way?” might elicit such unhelpful answers as “Because I hate Mondays!” or “Because I’m just a negative person!” Instead, if you ask “What am I feeling right now?” you could realize you’re feeling overwhelmed at work, exhausted and hungry. Armed with that knowledge, you might decide to fix yourself dinner, call a friend or commit to an early bedtime.— Unknown
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