Our particular challenge today is that we live in era of ?fake news,? ?alternative facts,? ?disinformation,? and conspiracy theories?an era that is called ?post-truth??and yet we fight each other with facts, or what we believe are facts. This is like firing cannonballs at each other in a gravitational vacuum: the weapon has no weight. Those who watch ?fake news? don?t consider their news fake, and those who believe in so-called conspiracy theories don?t think they believe in ?theories.? We will not reach each other with facts unless and until we reach out to each other.
These Crucial Conversations skills should help you express your viewpoint rather than withhold it. You may struggle a bit at first, and this other person may be taken back by your frankness. If you meet resistance, stay respectful. And should this person try to avoid a discussion of facts, make that the topic of conversation.