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quote icon It will seem risky to manage those they see and treat as objects with systems and processes that are designed to empower people. This is one of the reasons why an outward-mindset approach becomes such a competitive advantage. Those who are unwilling to adopt an outward mindset won't be able to successfully replicate outward-mindset systems, processes, and approaches, while organizations that turn systems and processes outward become positioned to achieve and sustain higher levels of performance.