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What these two employees learned is that when they blamed someone else, they were surrendering control of the shipment’s success to others—such as the seminar division or the freight company. They learned that excuses keep you from taking control of your life. They learned that it is self-defeating to blame others, make excuses, or justify mistakes—even when you are right! The moment you do any of these self-defeating things, you lose control over the positive outcomes you are seeking in life.Share
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