It’s our natural tendency to avoid them and focus on the things that are easier. People think that they are obligated to have an opinion. The higher your rank and title, the more pressure you have on you to give some feedback. If you don’t love what you see right off, and you don’t understand it all - it’s much easier to start to talk about things you might not like, than it is to wait for a full explanation to understand everything else.
Nobody wants to talk about the things that don’t matter–the problem is that those things are often the most visible and most accessible to have an opinion about.
The final layer is the visual appearance and style—a vital layer—no pyramid is complete without completing the apex. However, it is most likely the least important aspect of the whole thing. If proper attention has been paid to the lower layers, the problem will be addressed, and the person will be able to use the proposed solution.
A person’s own discomfort and unfamiliarity with the presented material almost force them to talk about things that they can have an opinion on. It’s much easier to jump in and criticize an apparent detail or make personal comments than it is to try and understand what is typically a complex and probably messy problem.
A person’s own discomfort and unfamiliarity with the presented material almost force them to talk about things that they can have an opinion on