Social scientists have found that asking people how their preferred political policies might work in practice, rather than asking why they favor those approaches, was more effective in opening their minds. As people struggled to explain their ideal tax legislation or health care plan, they grasped the complexity of the problem and recognized gaps in their knowledge.
Instead of trying to force other people to change, you?re better off helping them find their own intrinsic motivation to change. You do that by interviewing them ? asking open-ended questions and listening carefully ? and holding up a mirror so they can see their own thoughts more clearly.